Refund policy

We have a 30-day return policy, which means you have 30 days after

receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you

received it, unworn or unused, with tags, and in its original packaging. You’ll

also need the receipt or proof of purchase.

To start a return, you can contact us via our ‘Contact Us’ page.

If your return is accepted, we’ll send you a return shipping label, as well as

instructions on how and where to send your package. Items sent back to us

without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the

item is defective, damaged or if you receive the wrong item, so that we can

evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as

food, flowers, or plants), custom products (such as special orders or

personalized items), and personal care goods (such as beauty products). We

also do not accept returns for hazardous materials, flammable liquids, or

gases. Please get in touch if you have questions or concerns about your

specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you

have, and once the return is accepted, make a separate purchase for the new

item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the

European Union, you have the right to cancel or return your order within 14

days, for any reason and without a justification. As above, your item must be

in the same condition that you received it, unworn or unused, with tags, and

in its original packaging. You’ll also need the receipt or proof of purchase.Refunds

We will notify you once we’ve received and inspected your return, and let you

know if the refund was approved or not. If approved, you’ll be automatically

refunded on your original payment method within 10 business days. Please

remember it can take some time for your bank or credit card company to

process and post the refund too.

If more than 15 business days have passed since we’ve approved your

return, please contact us through our ‘Contact Us’ page.